Caption By Hyatt Downtown Nashville/The Gulch, Nashville | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

118 12Th Avenue South, Nashville, Tennessee, United States of America, 37203

Caption By Hyatt Downtown Nashville/The Gulch, a 4-star hotel situated in Downtown Nashville's energetic hub of country music scene, features signature Serenity beds and thoughtful amenities.

Modern Room Amenities

Each air-conditioned room at Caption By Hyatt includes a private bathroom with walk-in shower, hairdryer, and free toiletries. The units feature flat-screen TVs with cable channels, seating areas, wardrobes, and safety deposit boxes.

On-site Dining Options

Cafe Between serves guests throughout their stay.

Leisure Facilities

The hotel provides city views and a terrace for leisure.

Central Downtown Location

Caption By Hyatt Downtown Nashville/The Gulch stands 0.5 miles from the city center, with Nashville International Airport 6 miles away. Cultural landmarks within reach include the Frist Art Museum at 0.5 miles and Downtown Presbyterian Church at 0.5 miles.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Upper Floors King Room

Max:

2 persons

305 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Double Room

Max:

2 persons

305 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Upper Floors Double Room

Max:

2 persons

305 sq. feet

Bed options:

2 Double beds

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center

Nashville3300 ft

Airports

Nashville International (BNA) 7.6 mi

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Parking

On-site parking lot

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Allergy-free rooms
Elevator
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Valet parking
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Location

118 12Th Avenue South, Nashville, Tennessee, United States of America, 37203

Map view

118 12Th Avenue South, Nashville, Tennessee, United States of America, 37203

City landmarks

Museums

Country Music Hall of Fame and Museum

1.1 mi

528-570 Commerce St

Downtown Nashville

4700 ft

Broadway Theatre

Ryman Auditorium

5000 ft

Museums

RCA Studio B

5000 ft

Museums

Parthenon

1.6 mi

Museums

Frist Art Museum

2800 ft

422 Broadway

Tootsies Orchid Lounge

4700 ft

501 Broadway 41415 Justin Clinton Twp. Mi.48038

Bridgestone Arena

4900 ft

Parks

Centennial Park

1.5 mi

Parks

Bicentennial Capitol Mall State Park

1.0 mi

Museums

Musicians Hall of Fame and Museum

5100 ft

1414 Clinton St

Nelson's Green Brier Distillery

3900 ft

4th Avenue South

Music City Walk of Fame Park

1.0 mi

Museums

Tennessee State Museum

1.1 mi

Public Building

Tennessee State Capitol

4000 ft

Bridges

John Seigenthaler Pedestrian Bridge

1.3 mi

Libraries

Nashville Public Library

4100 ft

Broadway

Honky Tonk Highway

4800 ft

2500 West End Ave

Centennial Dog Park

1.8 mi

1305 Clinton St

Marathon Village

3200 ft

Nashville

The District

1.0 mi

Church

Downtown Presbyterian Church

4800 ft

Museums

Patsy Cline Museum

1.1 mi

128 2nd Ave N

The George Jones

1.2 mi

Museums

Adventure Science Center

1.8 mi

Events

Nashville Municipal Auditorium

4700 ft

Stadiums

Nissan Stadium

1.7 mi

201 5th Ave S

Music City Convention Center

4800 ft

1 Titans Way

Nashville sports event

1.7 mi

Parks

Cumberland Park

1.7 mi

Restaurants

Saint Anejo

2200 ft

1120 McGavock Street

Whiskey Kitchen

2100 ft

118 12th Avenue South

Carter's

2800 ft

1001 Broadway Union Station Hotel

Adele's Nashville

2100 ft

1210 McGavock St

The Flying Saucer

3100 ft

111 10th Ave S Ste 310 Ste 310

Chauhan Ale & Masala House

1300 ft

123 12th Avenue North

Tansuo

1300 ft

121B 12th Ave N

Frist Center Cafe

3400 ft

919 Broadway

Milk & Honey

1700 ft

214 11th Ave

Pemrose

1500 ft

211 12th Ave S

Reviews and Ratings

Feedback from previous guests about their experience.

Chris

United States of America, March 2025

6.4/10

I enjoyed the modern decor and beautiful location of the hotel, but there were some significant drawbacks. My room wasn't ready upon check-in, and the size differences in the room options were downplayed. I also had issues with the bathroom amenities and felt the service was lacking at times.

Rooms

6.0

I initially got placed in a regular king room, which was much smaller than the Deluxe King I booked. When I finally got the deluxe room, it was nice but had some maintenance issues like a non-functional phone and light around the mirror.

Service

5.0

The staff wasn’t very attentive, especially during late hours, and they didn’t seem concerned about the issues I reported. Additionally, I was disappointed to find that the breakfast option I thought was included wasn’t available.

Location

9.0

The location was absolutely great—right in the heart of Nashville with easy access to everything.

Dining

7.0

I loved the restaurant’s food and the bar atmosphere was nice, but the lack of continental breakfast was a letdown considering I had filtered for that.

Facilities

6.0

The hotel offers helpful amenities like dry cleaning and valet parking, but I encountered some cleanliness issues, particularly in the bathroom.

Louis

United States of America, February 2025

6.2/10

I enjoyed my stay at Caption By Hyatt Downtown Nashville/The Gulch. The location was fantastic, and the building was beautiful. However, I faced some challenges regarding my room and the parking situation, which affected my overall experience.

Rooms

5.0

I initially received a regular king room instead of the Deluxe King room I booked, leading to some confusion due to the size difference. While the Deluxe King was nice, not everything functioned properly, as both the phone and the mirror light were out of order.

Service

5.0

Staff responsiveness could be improved. I had to wait longer than expected for assistance and there was a lack of attention during the overnight hours.

Location

10.0

The location was ideal, making it easy to explore Nashville's attractions. I loved being in such a vibrant area.

Dining

5.0

Unfortunately, I was disappointed that there was no continental breakfast provided, despite my selection on the booking filter for 'Breakfast Included.'

Facilities

5.0

I appreciated the valet parking service, but I wasn't adequately informed about the costs associated with it, leading to unexpected charges.

Roy

United States of America, January 2025

7.4/10

I had a pretty good stay at Caption By Hyatt Downtown Nashville/The Gulch. The location was fantastic and the hotel was modern and clean, which I really appreciated. But there were a few hiccups, like some communication issues with housekeeping and a bit of noise from neighbors that disturbed my sleep.

Rooms

6.0

The King Room I stayed in was quite nice and clean, which made my evenings comfortable. But I did have to switch rooms the first night because a light wouldn't turn off, and the soundproofing was not great.

Service

8.0

The front-of-house staff were generally friendly and helpful, but I did experience some inconsistency with housekeeping and some front desk staff weren't very accommodating.

Location

9.0

The location is excellent, putting me right in the middle of Nashville’s vibrant scene, which I loved. It made it super easy to explore the area.

Dining

9.0

The dining options were alright overall, though I was disappointed there was no complimentary coffee or tea available. Orlando in the restaurant was the highlight with his cheerful service.

Facilities

8.0

The common areas of the hotel were all new and very clean, which really added to the experience. However, I wished they had more options like dry cleaning and laundry services.

Joseph

United States of America, November 2024

7.4/10

Overall, my stay at Caption By Hyatt Downtown Nashville was a mix of highs and lows. The location was fantastic and the building was beautiful, but there were several issues that marred the experience, from room preparation delays to high parking costs.

Rooms

6.0

I initially faced a delay in getting my Deluxe King room, as they offered me a regular king room instead without being clear about the size difference. Once in the deluxe room, I found some amenities like the phone and mirror lighting didn't work. The room was nice, but that was disappointing.

Service

5.0

I noticed the overnight staff weren't very attentive, which led to some delays when I needed assistance. While they generally seemed friendly, there were definitely gaps in service, especially concerning room upkeep.

Location

8.0

The location was perfect for exploring Nashville, with easy access to Broadway and other attractions. I loved being in the heart of the city, which made it so convenient to walk around and enjoy the nightlife.

Dining

5.0

I was really disappointed to find that the hotel didn't offer a continental breakfast even though I had selected that filter when booking. It's a crucial convenience for me when traveling.

Facilities

6.0

The facilities, including valet parking at $55, felt overpriced. I also had issues with the cleanliness in my bathroom, which I expected to be better given the hotel's standards.

Isaac

United States of America, October 2024

5.2/10

My stay at Caption By Hyatt Downtown Nashville was a mixed bag. The location was perfect for exploring, but I encountered some issues with my room and the service. While the hotel was beautifully designed, I was disappointed with the breakfast situation and a few maintenance issues in my room.

Rooms

5.0

I booked a Deluxe King but ended up waiting longer for it due to my initial room not being ready. The final room was nice, but the phone and lighting by the mirror didn't work, which was frustrating.

Service

6.0

The staff were friendly, but I found the overnight service lacking, as I had to wait for assistance in the lobby. Maintenance issues I reported didn’t seem to concern the staff much.

Location

9.0

The location was fantastic, just a short walk to Broadway, making it easy to enjoy the local nightlife and attractions.

Dining

6.0

Unfortunately, there was no continental breakfast available despite selecting that option when booking. I did enjoy the large portions of food during my stay.

Facilities

7.0

The ambiance in the lobby was inviting, and I appreciated the helpful valet staff, though I found the parking quite expensive at $55.